告诉我任何事情:为寻求成为活跃听众的资助者建议

feedback written on chalkboard

主动和公开聆听受让人社区对慈善部门来说并不是一个完全新的话题。许多资助者承认其作用中固有的权力动态,而作为慈善事业的发展,已经转变了更大的透明度,资助者和授权人之间的更深层次的关系 - 建立了更多的受让人的资助措施。像这样的群体共享见解资金基于信任的慈善项目已经提升了近年来在部门关系中听取和反馈的重要性的对话。

在这个危机的时刻,社区需求飙升和捐赠的需求正在萎缩,它比以往任何时候都重要的资助和受让人沟通。谢天谢地,我们看到了一个积极的趋势。许多资助者对他们在此期间如何支持的非营利组织进行了调查。此外,超过700个基础签署了一个pledgeled by the Council on Foundations, committing to do more to serve their grantees now. One of the tenets of the pledge is focused on listening:

承诺倾听我们的合作伙伴,特别是这些社区最不听说,举起他们的声音和经验,以告知公众话语和我们自己的决策,所以我们可以对他们的反馈行事。我们认识到,在基础上找不到由Covid-19引起的歧管危机的最佳解决方案。

While this growing emphasis on listening and communication is critical, funder/grantee communication is inherently hampered by power dynamics and listening can be difficult in practice. In an effort to work against this dynamic and facilitate communication, the Peery Foundation held a “Tell Me Anything” discussion where they invited nonprofits to share thoughts on the current crisis. This isn’t the Peery Foundation’s first foray into this work—the Foundation uses their5 Core Practices of Grantee-Centric Philanthropyand remains committed to consistently being responsive to grantee needs. To create a space of anonymity, all attendees changed their names to their favorite genre of music followed by their favorite fruit (Rock Nectarine here!). The National Center for Family Philanthropy was invited to listen in and hope to help you listen, too.

State of the Sector

非营利组织领导人共享一个响亮的信息:y and their teams are exhausted, stressed, anxious, overwhelmed, and frustrated. Many expressed concerns about a mental health crisis in the sector and nonprofit staff leaving the field. Not only are nonprofit staff worried about their own job stability and the sustainability of their organizations, but they are also deeply concerned about the communities they serve. Many attendees felt ok about their short-term funding, but are uncertain about the long-term and characterize funding as short-sighted, scarce, and inequitable.

与此同时,非营利领导人认识到这场危机为创新提供了巨大的机会。他们的员工感觉赋予他们枢转和提供有意义的服务的能力。一个与会者分享,“每个人都认为有机会使用这次核心变化和我们的计划的改进。”他们还认识到利用这些机会的障碍,并指出该部门对跨部门合作成熟,但非营利人员员工不会随着这些谈话的能力和时间来资源。

资助的反馈

非营利组织还为资助流程,内部组织需求和带宽提供了反馈。以下是参与者评论的一个小样本:

Lessen reporting requirements:“想了解考虑因素Re:应用程序和报告。20-21在20-21中,如果基金会将考虑折叠额外的CoVID资金并向那些对正常拨款循环报告要求,那将是巨大的,因此非营利组织不必重复努力。发展团队不断增长,但工作翻了一番。“

保持未来的承诺:“Current funders are remaining supportive, but new prospective funders, some who we had been cultivating for years who had verbally committed, are now delaying their new support. Leaves us very worried about FY2021.”

保持倾听: “We appreciate funders being in ‘listening mode’ even when they aren’t taking on new grantees.”

提供支持管理任务:“Balancing fundraising with HR/finance/COVID safety/strategic partnerships (all of which are needed more now than ever). Many EDs of small organizations must fundraise while doing these other functions. It does not always feel possible to do a great job supporting staff and community while holding all of these functions. Would like for funders to explore supporting back-office/general ops work for collectives of orgs.”

价值非营利时间:“Practitioner time is precious, especially now. Our team’s bandwidth is more stretched as we respond to COVID across departments in addition to our pre-existing work. We appreciate when funders are thoughtful about when and why they’re asking for practitioner time and whether it will add value for them.”

下一步是什么?

Despite all the challenges they are currently facing, these leaders are proud of the ways their organizations have adjusted to meet the needs of their communities and are optimistic about the future. However, the future remains a frightening unknown, particularly as they prepare for post-COVID strategic shifts on a tenuous timeline and are unsure about funding in the coming months and years. The “Tell Me Anything” approach of the Peery Foundation is a key first step in providing the information funders need to support grantees effectively in short- and long-term recovery.

PEITE基金会不仅通过召开这种弗兰克谈话的非营利组织,而且通过邀请像NCFP这样的组织,他们可以放大这些受限者的声音和需求的组织。我们邀请您考虑他们的担忧并问自己是棘手的问题。为什么你有意识地决定给予?引导你的给予什么值?你在生活你的价值吗?您是否真的在倾听您的授予者需要和充分支持它们的内容?由于未来几年,受助人需要致力于支持,并选择倾听是建立创造有意义的影响的持久关系的关键第一步。

要了解更多有关聆听您的授予者的信息,请参阅NCFP对此和相关主题的特殊内容集合,包括我们的董事会讨论文件,弥合权力分裂:家庭资助者如何份额和换档权力